Griffs Deli is Now Hiring A General Manager!

General Manager at Griffs Deli

Location: Bowling Green, KY

Griffs Deli, a fast casual deli known for its delicious sandwiches, salads, spuds, and exceptional customer service, is seeking a dynamic and experienced General Manager to join our team. As the General Manager, you will be responsible for overseeing all aspects of the deli's operations, ensuring that our guests receive an outstanding dining experience and our team members thrive in a positive work environment.

– Lead and inspire a team of dedicated staff members, including hiring, training, and scheduling.
– Foster a positive work environment that encourages teamwork, cooperation, and excellent customer service.
– Provide coaching and ongoing development to team members, promoting a culture of growth and continuous improvement.
Operational Excellence:
– Oversee the day-to-day operations of the deli, ensuring smooth and efficient workflow.
– Maintain high-quality standards for food preparation, presentation, and cleanliness.
– Implement and enforce health and safety regulations, maintaining a safe environment for both customers and employees.
Customer Service:
– Drive a customer-centric focus, ensuring that guests receive exceptional service at all times.
– Handle customer inquiries, feedback, and complaints promptly and effectively, seeking resolutions to maintain customer satisfaction.
– Develop and implement strategies to enhance the overall guest experience and build customer loyalty.
Financial Management:
– Manage financial aspects of the deli, including budgeting, cost control, and analyzing financial reports.
– Optimize profitability by monitoring and managing expenses, labor costs, and inventory levels.
– Implement strategies to increase sales, improve profitability, and achieve financial targets.

– Effectively communicate with team members, senior management, and suppliers, ensuring clear and open lines of communication.
– Collaborate with other departments to develop and execute marketing initiatives, promotions, and community outreach efforts.
– Participate in meetings and provide regular updates to senior management on the deli’s performance, challenges, and opportunities.
– Proven experience in a leadership role within the food service industry, preferably in a fast casual or deli environment.
– Strong leadership and team management skills, with the ability to motivate and inspire a diverse team.
– Solid understanding of deli operations, including food preparation, inventory management, and health and safety regulations.
– Excellent customer service skills with a focus on creating a positive and memorable guest experience.
– Strong financial acumen, including budgeting, cost control, and profitability analysis.
– Exceptional communication, interpersonal, and problem-solving skills.
– Ability to work in a fast-paced environment and handle multiple priorities simultaneously.
– Flexibility to work evenings, weekends, and holidays as needed.

If you are a passionate leader with a strong background in the food service industry, and if you are excited about the opportunity to join a reputable deli in Bowling Green, KY, we invite you to submit your application. Join our team at Griffs Deli and help us continue to provide exceptional food and service to our valued customers.

Pay is based on experience
50K-55K annual salary
Bonuses based on profitability

Paid vacation time
Health insurance


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